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Greg Scherrer
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January 21, 2018 at 5:27 pm
We are also having the same issue with version 4.9.55.p. The problem occurs on an event page, when the user clicks the Register Now button. This appears to have been caused by the upgrade.
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Josh
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January 22, 2018 at 11:17 am
Hi Greg,
Can you post a link to the event page where this is happening so we can investigate? Thank you.
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Greg Scherrer
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January 22, 2018 at 6:53 pm
Josh,
The event page on which this is happening is expiring tonight. So I have opened up a new event. It’s also experiencing the same issue.
Thanks!
-Greg
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Tony
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January 23, 2018 at 5:07 am
Hi Greg,
Would you mind if I take a quick look at this in the admin?
If so you can send temporary login credentials using this form:
https://eventespresso.com/send-login-details/
Note we’ll need to install a plugin to investigate so FTP credentials are also required in this instance.
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manders
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January 24, 2018 at 9:55 pm
@Greg Scherrer did you find solution yet?
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Tony
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January 25, 2018 at 5:30 am
Just to note, we didn’t receive a reply from the above so didn’t receive any login details to investigate.
Manders, I have replied to your thread about the same issue.
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Greg Scherrer
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January 30, 2018 at 8:59 am
Sorry, I didn’t realize what was on my clipboard. That should have said:
I was traveling last week and wasn’t able to reply. However, I just updated to 4.9.56, and it resolves the issue on our site.
Any way an admin can delete the post above so that that email address isn’t floating around for spam bots to find?
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Josh
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January 30, 2018 at 9:15 am
It’s been deleted.
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Greg Scherrer
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January 30, 2018 at 9:25 am
Thanks!
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manders
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January 30, 2018 at 9:01 pm
Thank you @Greg Scherrer for sharing, just updated our EE plugin and got our issue resolved too.
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