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Spinning Search results (due .ee-spin)

Posted: December 14, 2017 at 3:49 am

Um Library

December 14, 2017 at 3:49 am

Hi all,

we have installed EE4 on our develop site and since then the search results are spinning on the search results page (see:
When I disable the .ee-spin class in CSS or when I disable the plugin, the page is shown without spinning content.

I don’t know what would break when I disable .ee-spin.
Hopefully one of you can help me how to solve this.

Thanks in advance,
Regards, Ivo


  • Support Staff

December 14, 2017 at 6:31 am

Hi there,

Your current account does not have a support license, do you have this site on another account?

You shouldn’t need to disable the spinner and those classes should not be added to that elemnt as far as I can tell from the screencase, we’ll need to the page itself to investigate.

Does the same happen if you view the page on a default theme such as twentyseventeen? You can do that just for admins logged into the site using the Theme Test Drive plugin.

Um Library

December 21, 2017 at 2:31 am

Thanks Tony, yes our license has expired (our fault, long story, will renew soon) and I will look into the theme test drive plugin. We are using a Divi theme and since the upgrade to EE4 we have this issue. Maybe one has an idea, here in the forum, why this happens.

You can take a look here:
Click on the tab Site Search & Quick Links
Do a search
A new search result page will open, with the spinning results


  • Support Staff

December 21, 2017 at 3:09 am

Is that the correct URL?

Currently, the site is timing out for me so I can’t view anything.

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