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manateemrc
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August 11, 2016 at 10:36 am
Since the latest update, we’ve been getting a spam register “jimmixs”. They spam the most upcoming event, using that name for first and last name, same email address, but different and random numbers for the phone number. I’m sure it’s a bot.
Is anyone else having this problem? Is there a way to find the IP for this person? Is there another way to block/prevent them from registering?
Thanks!
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Tony
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August 11, 2016 at 11:34 am
Hi there,
You can enable ReCaptcha to help reduce spam registrations.
Go to Event Espresso -> General Settings.
Search for ReCaptcha and you’ll see something like this – http://take.ms/5q1TW
Click the ? highlighted in the screenshot and then the link to sign up for recaptcha. Once you sign you you’ll have a public and private key, add those to the fields in EE and enable recaptcha.
Check the site whilst logged out and view the registration, it should not show a recaptcha form.
Is there a way to find the IP for this person?
Not within EE, you could use something like WordFence and monitor the requests to the site, then block the IP from there.
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Josh
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August 11, 2016 at 11:37 am
You can view the IP from where the registration was placed by viewing the registration in the Event Espresso > Registrations admin, then you click the link that says “view additional registration session details”.
Plugins like the following will help prevent bots from making submissions to the forms on your website:
https://wordpress.org/plugins/block-bad-queries/
https://wordpress.org/plugins/blackhole-bad-bots/
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manateemrc
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August 11, 2016 at 11:49 am
I’m not seeing “Registrations Admin”. I’m using Event Espresso – 3.1.37.8.P.
Thanks.
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Josh
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August 11, 2016 at 12:10 pm
That’s because the Registrations admin feature is in EE4. For EE3, I don’t think there’s a way to get the IP address from a registration, but you could check your server’s access logs.
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