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Sold out message not displaying

Posted: August 3, 2018 at 7:25 am


Nat J

August 3, 2018 at 7:25 am

Hello. On our sold out events (refereed to as Fully Booked) the sold out message is not displaying. Example

Any idea what could be causing this as we would like to replace the normal message/ ticket selector with a custom message.

Kind regards
Nat


Josh

  • Support Staff

August 3, 2018 at 12:04 pm

Hi Nat,

I checked and it appears that someone added a custom CSS rule to hide that sold out message. Here’s a screenshot of the page with the style inspector:

https://slack-files.com/T02SY781D-FC2CU5HL3-105e8257a2

Here’s another screenshot that shows what’s displayed when that custom CSS rule is deactivated.

https://slack-files.com/T02SY781D-FC3S4591U-1dbb4de15a

So if you can remove that custom CSS rule from the theme’s style.css stylesheet (starting on line 1512), the sold out message will display again.

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Updated by  Josh 2 weeks, 2 days ago ago

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