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Sold out event shows in an odd way on the front end

Posted: March 9, 2019 at 12:24 pm


March 9, 2019 at 12:24 pm

When an event is sold out it shows this in a weird way on the front end. As I am admin I realized that this is showing just for admins, (SCREENSHOT 3), so I opened an incognito window in my browser and tried the same thing again and it still showed somewhat weird (SCREENSHOT 4).

Any solutions?


  • Support Staff

March 11, 2019 at 11:19 am


Can you post a link to the page in question so we can view the source of the page? There may be an unclosed html tag or other unexpected item in the page’s markup that’s causing the issue and we’ll need a closer look to find the cause to lead to a solution.


March 27, 2019 at 10:36 am

Josh, hi.
here is the link and thank you:


March 27, 2019 at 10:37 am

By the way, this seems to only be happening with events that have started but are not finished yet.


  • Support Staff

March 27, 2019 at 11:10 am


It appears the trouble starts with some custom CSS setting a negative margin. Here’s a screenshot that shows the CSS in question, highlighted in green:

You’ll note when that negative margin is removed, the text is no longer over the other text:

I’m not sure why the negative margin was added in the first place, but maybe that could be removed and a different way to adjust the layout could be used instead?

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Status: closed

Updated by  Josh 11 months ago ago

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