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So many support lisence keys

Posted: March 24, 2015 at 4:59 pm

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TinyChirp

March 24, 2015 at 4:59 pm

I have the following;
****af8fb_FREE Not currently activated on any websites
****8446b REQUEST RESET reset pending Active on: tinychirp.com/store/wp
****fdb8a_FREE Not currently activated on any websites

And i’m not sure what should be used where.

Help?

  • This topic was modified 9 years, 8 months ago by Tony. Reason: Removed license keys
  • This topic was modified 9 years, 7 months ago by TinyChirp.


Tony

  • Support Staff

March 25, 2015 at 6:09 am

Hi there,

These forums are public, please do not post your full license keys 🙂 (I’ve amended your post above)

The keys ending in _FREE are to be used with the free versions of Event Espresso, as you have a Premium Support license you want to use the one without _FREE.

I can see you have requested a reset on that key, so I have done that for you.

You will receive an email with instructions on how to re assign your key.


TinyChirp

March 25, 2015 at 8:49 pm

Hi, Thanks for that. I didn’t think about the keys in a public forum!

Thanks for the reset… I am still having issues, after the last update, nothing seems to be pulling up correctly.

http://tinychirp.com/event-registration/

I just get [ESPRESSO_EVENTS] on everything. Any thoughts?


Dean

March 26, 2015 at 5:40 am

Hi,

Please check the Event Espresso General Settings page to make sure that the Page Settings section is correct, i.e. each page listed has the appropriate shortcode on it.


Tony

  • Support Staff

March 26, 2015 at 5:42 am

If you edit that page, make no change and simply click Update, does it then work?

Can you go to Event Espresso -> General Settings -> Page Settings.

Is the ‘Event Registration’ page selected as your ‘Main registration page’?, like this – http://take.ms/AVXa7

Whilst in that sections click ‘Save Options’ to resave the config.

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