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SMS Notification with Event Espresso

Posted: June 16, 2022 at 3:01 pm


pathwise

June 16, 2022 at 3:01 pm

Hello,

We want to send out SMS notifications to event registrants and we are using the add-on https://themebound.com/shop/event-espresso-sms-reminder-plugin/ for that. I am able to test this plugin by sending a test SMS which worked perfectly fine. However, I am still not able to integrate the phone number field on the event registration form to this plugin.If I navigate to WordPress dashboard > WPSMS > Event Espresso, there is a dropdown called “Mobile Number Question”.I do not have any value to select from that dropdown. Do you have any thoughts on what I might be missing here?

Thank you!


Tony

  • Support Staff

June 17, 2022 at 4:28 am

Hi there,

As the above isn’t one of our add-on we don’t actually provide support for it.

Having said that, if I knew anything about the above add-on I would try to answer your question as best I could (along with giving a disclaimer that it’s not official support from ourselves). However, I’ve not installed or seen any of how that plugin works, so I can’t do that in this case.

If you can send me a copy of the plugin I’ll happily take a quick look and see if anything stands out but you will likely need to contact the author of the add-on for support on this.


pathwise

June 21, 2022 at 7:44 am

Hi Tony,

Thank you for getting back to us.

I am just letting you know that I have figured it out.


Tony

  • Support Staff

June 21, 2022 at 9:34 am

Thank you for the update ๐Ÿ™‚

Just for future reference, may I ask what the issue was?


pathwise

June 21, 2022 at 10:27 am

For sure!

So, initially I was trying to map the default phone number field that came with Event Espresso but that did not work. I then went ahead and created a new phone number field which did the trick.


Tony

  • Support Staff

June 21, 2022 at 10:58 am

Oh! Yeah, I wouldn’t expect that to be honest as EE’s built-in phone number field would likely be the best choice here… however, as mentioned it’s not an add-on I’ve had any part in creating ๐Ÿ™‚

Anyway, thank you for the details and I’m glad you worked it out.

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