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Slow loading times with EE4

Posted: March 26, 2016 at 10:06 am

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PEAfrica

March 26, 2016 at 10:06 am

Hello, I just purchased the EE4 plugin not long ago but the load times on my site is extremely slow. Please can you help me in improving my site speed.


Josh

  • Support Staff

March 28, 2016 at 10:38 am

Hi there,

May I ask if you can share any information about the hosting environment that your site is hosted on? For example, is this a shared host?


PEAfrica

March 29, 2016 at 1:20 pm

Hi Josh,

We are using a shared host Tsohost.

The site gets very slow when we add the plugin – and returns to normal speed when we remove it.

We would like this resolved as soon as possible – as we need to start selling tickets for our event.

Thanks,


Josh

  • Support Staff

March 29, 2016 at 2:04 pm

Hi there,

It’s normal to see slower loading times after activating Event Espresso when the server is underpowered. Event Espresso uses a lot of resources. I can recommend contacting your host to see if they offer a VPS option, or may be they can configure your server to have more memory available.

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