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Slots vs attendees capacity

Posted: October 30, 2013 at 4:33 am

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Granite5team

October 30, 2013 at 4:33 am

Hello,

Can I ask, if I set a Qty number on some time slots, do I have to still set the attendee number? (right sidebar, quick overview box)

Does the slots qty’s override the attendee number?

Thanks


Tony

  • Support Staff

October 30, 2013 at 4:44 am

Hi Ricky,

Yes you still need to set this number.

Lets say we have 5 time slots with a quantity of 10 each. The total attendee number on the right hand side would need to 50.

Please be aware the Quantity restrictions on time slots is a experimental feature so may have unexpected results in some situations.


Granite5team

October 31, 2013 at 5:27 am

Thank you for your reply.

Regarding the slots:

Say I have an event with 10 time slots with a set Qty for each instance, say 12.

On the front-end, if I select a time slot which has 9 people booked already, when selecting a ticket type (adult or child) I have the option to choose a qty of 12 not 3 (available spaces).

Someone still has the ability to book more than whats available. This can cause overbooking etc

Is this an ‘unexpected result’ when using the time slots and qty functionality?

I would love for you to make the slots and qty a full feature in the plugin, its really useful, It’s one of the main reasons for using your plugin.

Thanks


Dean

October 31, 2013 at 5:44 am

Hi Ricky,

This is unfortunately a known issue, and one that is not being resolved in version 3.1.X due to the database structure not supporting it.

We are looking to improve on this feature and have it built into 4.0 either from the start or possibly further on depending on developer decisions.

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