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Site-wide license key reset (2)

Posted: February 2, 2013 at 12:01 pm


thoang

February 2, 2013 at 12:01 pm

The plugin page keeps giving me this error “There is a new version of Event Espresso available. View What’s New with version 3.1.30.2.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

It wont let me automatically update the plugin.

  • This topic was modified 4 years, 1 month ago by  Garth.


jdavis

February 2, 2013 at 12:48 pm

Likewise – I just renewed my license, and it’s saying my sitekey is invalid.


Bob Janes

February 3, 2013 at 11:14 am

I have the same problem as thoang. In my case the site is in a sub-folder of a subdomain and I guess that might cause a problem. But the registration here is an exact match like this wp.example.com/wp

Bob


Dean

February 4, 2013 at 3:55 am

@thoang and @bob janes – licence keys have been reset

@jdavis – your key has not been activated, have you added it to the General Settings page? Have you made sure there are no spaces before or after the key number?

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