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Site Not Automatically Updating

Posted: June 12, 2014 at 10:02 am


Albert Guidotti

June 12, 2014 at 10:02 am

I use only one domain and it appears that my account is setup correctly. These are all the site_license keys assigned to you for enabling automatic updates of plugins you’ve obtained from us

Active on: http://www.seabreezechurch.com

However, my site will not automatically update Event Expresso. I get this message:
You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

How do I correct this issue?

Thanks,

Joe


Lorenzo Orlando Caum

  • Support Staff

    •

June 12, 2014 at 12:02 pm

Hi Joe! I rolled over your existing support license key and created a new one ending in e1. You can find it in your Event Espresso account page:

https://eventespresso.com/users/jguidotti/

Please copy and paste it into Event Espresso’s general settings and save changes. Then try another update.

—
Lorenzo

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 9 years, 10 months ago ago

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