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Site license update key assigned to subfolder…

Posted: January 25, 2014 at 7:31 pm


Brian

January 25, 2014 at 7:31 pm

I am not sure how to go about this so I will start here.

I finally got around to updating to the latest version, but loaded it in a subdirectory of my site to test first. Now the update key is assigned to the sub folder.

I was wondering if I could get it reset, now that I know better. I didn’t realize that a reset was attached to a $10 penalty. 🙁


Garth

  • Support Staff

January 26, 2014 at 11:04 pm

Hi Brian,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.


Brian

January 28, 2014 at 10:26 pm

Doing very well and super better now! 😉

Thank you very much Garth. I really appreciate you and your time!

Thanks again.

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Updated by  Brian 5 years, 9 months ago ago

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