Support

Home › Forums › Event Espresso Premium › Site License Pending Reset

Site License Pending Reset

Posted: November 7, 2012 at 12:32 pm

Viewing 3 reply threads


Debbie Norton

November 7, 2012 at 12:32 pm

I requested a site license reset due to URL change (temporary to permanent) and my account page has said reset pending for a few days now. Can you help get this resolved?

Thanks!


Jonathan Wilson

    •

November 7, 2012 at 12:34 pm

Hi Debbie,

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.

Sorry for the trouble.


Debbie Norton

November 7, 2012 at 1:45 pm

Perfect. Thanks for your quick reply!


Jonathan Wilson

    •

November 7, 2012 at 2:00 pm

You’re welcome. 🙂

I am marking this issue resolved and closed. If you need further assistance, please start a new topic.

Thanks!
Viewing 3 reply threads

The support post ‘Site License Pending Reset’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Jonathan Wilson 12 years, 1 month ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso