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Site License Pending Reset

Posted: November 7, 2012 at 12:32 pm

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Debbie Norton

November 7, 2012 at 12:32 pm

I requested a site license reset due to URL change (temporary to permanent) and my account page has said reset pending for a few days now. Can you help get this resolved?

Thanks!


Jonathan Wilson

    •

November 7, 2012 at 12:34 pm

Hi Debbie,

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.

Sorry for the trouble.


Debbie Norton

November 7, 2012 at 1:45 pm

Perfect. Thanks for your quick reply!


Jonathan Wilson

    •

November 7, 2012 at 2:00 pm

You’re welcome. 🙂

I am marking this issue resolved and closed. If you need further assistance, please start a new topic.

Thanks!
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Jonathan Wilson 12 years ago ago

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