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Michael Holler
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October 3, 2013 at 3:39 pm
When I logged into wordpress today, I received the following message, even though I only have Event Espresso installed on one site.
“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”
Can you advise on this?
Thank you.
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Garth
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October 3, 2013 at 3:54 pm
Hi,
How are you today?
I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.
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Ramon Lorente
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October 6, 2013 at 9:12 pm
Hello,
I have exactly the same problem. Would you mind to reset my license key too?
Thanks.
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Tony
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October 7, 2013 at 12:49 am
Hi Ramon,
Your license key is reset, if you could follow the instructions above also it should resolve your issue.
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