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Site License Key

Posted: October 3, 2013 at 1:30 pm

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caisandiego

October 3, 2013 at 1:30 pm

I can’t figure out why Event Espresso thinks I have installed it on more than one domain and won’t let me upgrade. This is the message:
There is a new version of Event Espresso available. View What’s New with version 3.1.35.1.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.
Help! http://www.cai-sd.org


Tony

  • Support Staff

October 3, 2013 at 1:54 pm

Hi Barbara,

I have reset your license key. Please remove the key from settings, save options, replace the key and save options once again. This should resolve the issue.

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