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Site License Key

Posted: October 7, 2019 at 2:46 pm


October 7, 2019 at 2:46 pm

Im trying to update Event espresso on my WordPress site

And I get the following:

A new version of Event Espresso is available. View What’s New with version A valid Support License Key is needed to enable automatic upgrades. The key you have entered is invalid or has expired. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.


October 7, 2019 at 2:49 pm

I also have my Site license key entered under settings.

Thank you!


  • Support Staff

October 7, 2019 at 3:56 pm


I checked and your support license expired in 2016. If that’s a mistake or you need assistance with renewing your support license, you can contact the sales team via the form on this page:

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If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: publish

Updated by  Josh 1 week, 2 days ago ago

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