Home Forums Community Forum Site License Key (10)

Site License Key (10)

Posted: October 7, 2019 at 2:46 pm


October 7, 2019 at 2:46 pm

Im trying to update Event espresso on my WordPress site

And I get the following:

A new version of Event Espresso is available. View What’s New with version A valid Support License Key is needed to enable automatic upgrades. The key you have entered is invalid or has expired. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

  • This topic was modified 11 months, 1 week ago by  Saskbjj.
  • This topic was modified 6 months, 3 weeks ago by  Garth.


October 7, 2019 at 2:49 pm

I also have my Site license key entered under settings.

Thank you!


  • Support Staff

October 7, 2019 at 3:56 pm


I checked and your support license expired in 2016. If that’s a mistake or you need assistance with renewing your support license, you can contact the sales team via the form on this page:

The support post ‘Site License Key (10)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by  Josh 11 months, 3 weeks ago ago

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