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Site Key not working tried the fix, it didnt work

Posted: November 19, 2012 at 12:22 pm

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Keith

November 19, 2012 at 12:22 pm

I tried to delete the site key that was available previously and add the one in my account listing under site key and this does not work still. can you help out with this?


Josh

  • Support Staff

    •

November 19, 2012 at 3:50 pm

Hi Dina,

Yes we can help. Are the FTP credentials that you sent us when we were working on the site before still working? If so, we can log in there and update the Plugin Update Engine client file, then reset the key.


Keith

November 20, 2012 at 8:05 am

yes it should be…thanks.


Josh

  • Support Staff

    •

November 20, 2012 at 9:50 am

You’re welcome. We are working on it.


Josh

  • Support Staff

    •

November 20, 2012 at 10:36 am

Hi Dina,

It’s been updated, and I copied over the template changes that added the times for the events into the event list.
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Status: closed

Updated by Josh 12 years ago ago

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