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Nina Gaydos-Fedak
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January 29, 2014 at 1:56 pm
I need to have my Sitekey reset, but it is asking me for my credit card info. I shouldn’t have to do that. Also, I thought that my business license should get me support, but I am only getting this forum. I need to switch over my sitekey to work with my actual site, not my dev site.
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Jonathan Wilson
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January 29, 2014 at 3:06 pm
Hi Nina,
Sorry for the confusion. We only charge for resets if you are moving to a completely different domain. However, you key is not currently showing as being used, so you can copy it from your account and paste it into Event Espresso > General Settings on your site.
Your Business license provides you with support in our forums and access to our documentation.
Let us know if you have anymore issues.
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