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Site Crashed

Posted: February 25, 2015 at 8:07 pm

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NOBTA

February 25, 2015 at 8:07 pm

HELP….My site just crashed. nobta.com I am in the middle of a registration that ends at midnight tonight EST. I believe I did an up date and bam it was gone.


NOBTA

February 25, 2015 at 9:36 pm

Hey Guys, I read the forums and figured out what happened. Thanks for such great support.


Dean

February 26, 2015 at 2:29 am

Hi,

Glad to hear you got it resolved, was the issue related to EE?


NOBTA

February 26, 2015 at 5:35 am

The issue was when wordpress recommended the update and I updated it took my EE3 to EE4. Once I reloaded my EE3 all events were back.


Dean

February 26, 2015 at 5:43 am

Ok, thanks for the information. We were aware of an issue with the lite plugin pushing to EE4 instead of EE3, and this might have happened in the premium version as well. We released 3.1.37.0 which should stop that from occurring.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Dean 9 years, 9 months ago ago

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