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Shortcode for Phone Number Not Working in emails

Posted: December 3, 2012 at 2:00 pm


Edward Geha

December 3, 2012 at 2:00 pm

I have tried all three shortcodes [phone][venue_phone][location_phone] in the email and none of them work. Am I missing something?


Jonathan Wilson

December 4, 2012 at 2:22 pm

Hi Edward,

Do you have a Venue setup? If not, you should use [location_phone]. If you do have a venue setup, make sure there is a phone number in the Venue settings for that venue. Then use [venue_phone] in the email.


Edward Geha

December 4, 2012 at 2:41 pm

I used [location_phone] and set the phone number when creating the event, however no number is showing up in the email


Edward Geha

December 4, 2012 at 2:47 pm

I just did some testing, and [location_phone] is pulling from the venue phone, not the event phone


Josh

  • Support Staff

December 7, 2012 at 1:18 pm

Hi Edward,

Where is the event phone being entered? In the event editor or the venue editor?

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