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Short links not working

Posted: May 14, 2023 at 11:26 am


May 14, 2023 at 11:26 am

My event short link is It has worked in the past and now it DOES NOT work. What is wrong? Thanks.


May 14, 2023 at 11:32 am

also events that have been added to the menu are not working either. They have worked in the past.


May 14, 2023 at 1:52 pm

Even the long links are not working either. Please help This is my major event and its not working either.


May 14, 2023 at 2:02 pm

From the admin side of the website – View Event does not work either.


  • Support Staff

May 15, 2023 at 2:38 am

Hi there,

It looks like an issue with ‘pretty’ permalinks on your site, this works:

Which is the ‘ugly’ version.

Go to Dashboard -> Settings -> Permalinks.

Make no changes and just click save to flush your permalinks.

Do they work then?


May 15, 2023 at 5:25 am

YES! You are brilliant. They work again. Thanks.


  • Support Staff

May 15, 2023 at 6:33 am

The can mean something has flushed permalinks at an unexpected point in the request and EE didn’t have a chance to add its re-write rules into WordPress beforehand.

Flushing them with the above will always include EE’s rewrite rules and as a one off its not something to be concerned about, however, if this happens more we can do a little more troubleshooting on the site to try and narrow down the cause if it.

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