Support

Home Forums Event Espresso Premium short code images

short code images

Posted: April 12, 2020 at 2:12 pm


lauriedougherty

April 12, 2020 at 2:12 pm

I have images on the order confirmation (html and pdf) that I cannot find that are not displaying. I think they are in the [event_list] portion of the html and resulting pdf. One is for the date/time, one for the venue and one next to registration details.

Dougherty-inc.com is the website


lauriedougherty

April 12, 2020 at 2:18 pm

I think i got it – I had a change of URL during development and there were still instances of the old URL. You have a rocking product here! I can’t believe everything it does.


lauriedougherty

April 12, 2020 at 2:31 pm

okay they work in the html now but not the print to pdf ?


lauriedougherty

April 12, 2020 at 2:44 pm

added www. infront of my url for images and it did not make a difference.


lauriedougherty

April 12, 2020 at 3:17 pm

my host did this…………
Thank you for contacting pair Networks!

I have added the PHP directive “allow_url_fopen = on” to your .user.ini file located at the following path:

and all of the images work now except for one that is related to the venue. I’m good 🙂


Josh

  • Support Staff

April 13, 2020 at 1:22 pm

Thanks for the update. That makes sense that the change to enable allow_url_fopen would fix the issue with images not loading in the PDF.

If you need some help with that venue image please let us know.

The support post ‘short code images’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso