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short code images

Posted: April 12, 2020 at 2:12 pm


April 12, 2020 at 2:12 pm

I have images on the order confirmation (html and pdf) that I cannot find that are not displaying. I think they are in the [event_list] portion of the html and resulting pdf. One is for the date/time, one for the venue and one next to registration details. is the website


April 12, 2020 at 2:18 pm

I think i got it – I had a change of URL during development and there were still instances of the old URL. You have a rocking product here! I can’t believe everything it does.


April 12, 2020 at 2:31 pm

okay they work in the html now but not the print to pdf ?


April 12, 2020 at 2:44 pm

added www. infront of my url for images and it did not make a difference.


April 12, 2020 at 3:17 pm

my host did this…………
Thank you for contacting pair Networks!

I have added the PHP directive “allow_url_fopen = on” to your .user.ini file located at the following path:

and all of the images work now except for one that is related to the venue. I’m good 🙂


  • Support Staff

April 13, 2020 at 1:22 pm

Thanks for the update. That makes sense that the change to enable allow_url_fopen would fix the issue with images not loading in the PDF.

If you need some help with that venue image please let us know.

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