Home Forums Multiple Event Registration Add-on Shopping Cart Not Loading

Shopping Cart Not Loading

Posted: August 7, 2014 at 8:53 am

Zachary Berkowitz

August 7, 2014 at 8:53 am

Hey there,

Just added the MER add-on and started trying to get some cart actions working but the links seem to just load and never go anywhere. The site has 6 events going and registration for the inidivual events is fine, but when trying any of the shopping cart shortcode ([ESPRESSO_CART_LINK]) nothing seems to be happening. Also tried to use the Cart Widget but for some reason it didn’t even appear. Would love some help. Thanks!

WP Version: 3.9.2
Event Espresso: Version
Event Espresso MER: Version 1.0.5.p
Event Espresso Ticketing: Version 2.1.p


  • Support Staff

August 7, 2014 at 10:34 am

Hi Zachary, is rather old now (almost a year)

I would recommend first creating a full site back up (both the sites files and database) we have a guide on how to do this here:

Then update to the latest version of Event Espresso. You should be able to update using the 1 Click update feature, we have a guide post here to show you how to do this:

This may fix your issue, but if not it will at least give us a level playing field to start troubleshooting.

Zachary Berkowitz

August 7, 2014 at 12:39 pm

Hey Tony,

So I updated to the latest version. Links are appearing now, but when clicking add to cart it loads for a bit, shows a missing image icon, then redirects to a page with all the events listed. Whilst there, when pressing the add to cart link again, it simply refreshes.

Example here:

Lorenzo Orlando Caum

  • Support Staff

August 7, 2014 at 3:02 pm

Hi Zachary,

Could you check the four critical Event Espresso pages in WPadmin –> Event Espresso –> General Settings?

Here is what they look like on a default install:

Also ensure that each page has the correct shortcode as shown in the screenshot above.


Zachary Berkowitz

August 7, 2014 at 3:18 pm

Hey Lorenzo,

Just checked, all settings are exactly as seen in the image of the default install.

Lorenzo Orlando Caum

  • Support Staff

August 7, 2014 at 7:46 pm

Could you run a search for Espresso in WordPress pages and let us know how many results you see?

It seems like a page may be missing a shortcode or their may be duplicate shortcodes.


The support post ‘Shopping Cart Not Loading’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso