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Zachary Berkowitz
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August 7, 2014 at 8:53 am
Hey there,
Just added the MER add-on and started trying to get some cart actions working but the links seem to just load and never go anywhere. The site has 6 events going and registration for the inidivual events is fine, but when trying any of the shopping cart shortcode ([ESPRESSO_CART_LINK]) nothing seems to be happening. Also tried to use the Cart Widget but for some reason it didn’t even appear. Would love some help. Thanks!
WP Version: 3.9.2
Event Espresso: Version 3.1.34.1.P
Event Espresso MER: Version 1.0.5.p
Event Espresso Ticketing: Version 2.1.p
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Tony
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August 7, 2014 at 10:34 am
Hi Zachary,
3.1.34.1 is rather old now (almost a year)
I would recommend first creating a full site back up (both the sites files and database) we have a guide on how to do this here:
https://eventespresso.com/wiki/how-to-back-up-your-site/
Then update to the latest version of Event Espresso. You should be able to update using the 1 Click update feature, we have a guide post here to show you how to do this:
https://eventespresso.com/wiki/updating-event-espresso/#update_oneclick
This may fix your issue, but if not it will at least give us a level playing field to start troubleshooting.
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Zachary Berkowitz
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August 7, 2014 at 12:39 pm
Hey Tony,
So I updated to the latest version. Links are appearing now, but when clicking add to cart it loads for a bit, shows a missing image icon, then redirects to a page with all the events listed. Whilst there, when pressing the add to cart link again, it simply refreshes.
Example here: http://www.restlessnites.com/maurice
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Lorenzo Orlando Caum
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August 7, 2014 at 3:02 pm
Hi Zachary,
Could you check the four critical Event Espresso pages in WPadmin –> Event Espresso –> General Settings?
Here is what they look like on a default install:
http://cl.ly/image/1K033p140L1O
Also ensure that each page has the correct shortcode as shown in the screenshot above.
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Lorenzo
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Zachary Berkowitz
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August 7, 2014 at 3:18 pm
Hey Lorenzo,
Just checked, all settings are exactly as seen in the image of the default install.
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Lorenzo Orlando Caum
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August 7, 2014 at 7:46 pm
Could you run a search for Espresso in WordPress pages and let us know how many results you see?
It seems like a page may be missing a shortcode or their may be duplicate shortcodes.
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Lorenzo
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