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Shopping Cart not displaying

Posted: October 4, 2013 at 1:25 pm


Wesley Deer

October 4, 2013 at 1:25 pm

All i can ever see is the “view cart” link

If i manually go to “/registration-cancelled” then it resets and i can then see a register for this event link, but when clicked we go to “/event-registration?regevent_action=show_shopping_cart” to only see the words “view cart” and clicking just loops back to the same page.

Using the following shortcode on either the event’s post or via “/event-registration?ee=1″:
[ESPRESSO_CART_LINK event_id=”1″ direct_to_cart=1 moving_to_cart=”Redirecting to cart…”]

Wordpress 3.6.1
Event Espresso 3.1.35.1.P

We have custom files and the following plugins installed:
Members Addon
Multi Event Registration
Permissions (Basic)
Ticketing


Josh

  • Support Staff

October 4, 2013 at 1:44 pm

Hi Wesley,

Can you post a link to this website so we can take a look?


Wesley Deer

October 7, 2013 at 7:15 am

Is there any way i could get you to email me your current IP address? The site is currently under development and requires either a login (which i dont feel comfortable posting on a forum) or a whitelisted IP address.. otherwise all you can see is an under construction page.

Thanks for the quick response, and sorry for the lack of mine.


Wesley Deer

October 7, 2013 at 9:06 am

nevermind, i created a quick screencast..
http://www.screencast.com/t/IFCTjeNqL

A quick explanation of what I am trying to show in the screencast..
-Show ID of the two created events (ids: 1 & 2)
–ID 1 shortcode: [ESPRESSO_CART_LINK event_id=”1″ moving_to_cart=”Redirecting to cart…”]
–ID 2 shortcode: [ESPRESSO_CART_LINK event_id=”2″ direct_to_cart=”1″ moving_to_cart=”Redirecting to cart…”]

Registration Form is set to hide on event#1 but is set to show on event#2 same with group registration enabled on #1 but disabled on #2

in both instances all i ever see is a register link and a view cart link but no cart, registration, or any way to proceed.


Josh

  • Support Staff

October 7, 2013 at 9:50 am

Hi Wesley,

Can you check and verify that the event-registration page has the [ESPRESSO_EVENTS] shortcode on it?


Wesley Deer

October 7, 2013 at 11:27 am

ah hah! well thank you! that was indeed it.

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