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catmark05
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April 11, 2022 at 11:42 am
I have an event set up and when I export the details to the CSV file, 2 of my fields are not exporting. How can I correct this issue??
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catmark05
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April 11, 2022 at 12:25 pm
I have 2 fields on my registration form that are not exporting to the CSV file. How do I resolve this issue?
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Tony
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April 11, 2022 at 1:14 pm
Hi there,
Are you using any custom code to change the order/fields within the CSV exports?
Or, do the 2 fields you mention above both have the same ‘Question Label (admin-only)’ value?
This field: https://monosnap.com/file/Yu3WuFVOmbHLekdt3PVRYvh4q5IxTR
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catmark05
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April 11, 2022 at 4:45 pm
There is no custom code.
Yes they do appear to have the same Question Label. If I change one of them will I loose all my data I have so far??
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Tony
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April 11, 2022 at 5:20 pm
Yes they do appear to have the same Question Label.
That’s the problem, they aren’t missing, the values are overwriting each other in the CSV 🙂
If I change one of them will I loose all my data I have so far??
No, you can change those without losing any data.
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catmark05
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April 12, 2022 at 3:19 pm
That did not fix the problem.
I changed the labels so they were different and re-exported the file and those fields are still blank.
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Tony
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April 12, 2022 at 3:42 pm
Strange.
Mind if I take a quick look at this in the admin?
If that’s ok you can send temp log in details using this form:
https://eventespresso.com/send-login-details/
I’ll need details on the event and the fields that are not exporting (including them on the above form) to check this out.
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catmark05
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April 12, 2022 at 3:58 pm
Sent – Thanks
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Tony
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April 13, 2022 at 1:42 pm
Just noting here for future readers that the above fix did work and the export now includes all of the data.
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