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Setting default to Zero

Posted: July 31, 2024 at 8:39 am

Viewing 5 reply threads


STBW

July 31, 2024 at 8:39 am

The minimum quantity for tickets has been changed to one, but I have multiple tickets available for an event, and I need to change the default value to zero. How do I do that?


Tony

  • Support Staff

July 31, 2024 at 8:42 am

Hi there,

I may be misunderstanding here, but the default value within the ticket selector is already 0.

Can you post a link/screenshot showing where its set to 1?


STBW

July 31, 2024 at 8:49 am

I don’t see anything to allow me to attach a screenshot, but I have a link below where you can see it live on the site.

https://cji.wilmu.edu/events/10-16-17-mptf/


Tony

  • Support Staff

July 31, 2024 at 9:02 am

You’ve set the tickets to be required, meaning they MUST be selected.

You can’t have a require ticket then have a qty of 0 as then it is now longer required (because you can select 0 of them).


STBW

July 31, 2024 at 9:05 am

Got it… fixed, thank you!


Sam

  • Support Staff

July 31, 2024 at 10:20 am

We are glad you got that working now. Please feel free to ask if you have any other questions.

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