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Set-up ticketing functionality

Posted: July 22, 2019 at 12:28 pm


nafpusa

July 22, 2019 at 12:28 pm

I installed the ticketing plug-in but I do not see “Ticket” in the list of default message template as shown in the screenshot in the help section.

I have Event Espresso 4 Version 4.9.82.decaf/Theme Genesis Version: 2.10.1/Child Theme Foodie Pro Version: 4.0.0/Wordpress 5.2.2.


Josh

  • Support Staff

    •

July 22, 2019 at 12:39 pm

Hi,

You’ll need to upgrade from the decaf version of Event Espresso 4. One way to do this is go to your site’s Event Espresso > General Settings page, then click Save. Then follow the prompts to upgrade to caffeinated.


nafpusa

July 22, 2019 at 4:04 pm

Thank you.

While waiting for a response, I did the following:
downloaded the regular EE core plugin, deactivated EE decaf, installed regular EE core, backed-up WP folder and MySQL DB, activated regular core EE plugin. The barcode now shows-up in printed ticket.


Tony

  • Support Staff

    •

July 23, 2019 at 2:35 am

Great, I’m glad your up and running.

Any further problems just let us know.

The support post ‘Set-up ticketing functionality’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on https://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Tony 4 years, 9 months ago ago

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