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Set ticket default quantity set to zero

Posted: November 25, 2024 at 12:27 pm

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mongooseps2019

November 25, 2024 at 12:27 pm

I am building my first event and am running into an issue with qty. We have multiple ticket options and users need to choose the ticket that represents their audience. For example, a student ticket vs a non-student ticket. At the moment the default is 1 ticket for each, so the users is registering for BOTH and being charged for both. How can I fix this? https://mongoosepowersolutions.com/annual-conference/conference-registration/


Garth

  • Support Staff

November 25, 2024 at 1:30 pm

just confirming, did you mark this as resolved? It looks like you figured this out, you can’t have both ticket set to a minimum of 1, because that makes both tickets required.


mongooseps2019

November 25, 2024 at 1:46 pm

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