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Server Time Out Error

Posted: November 28, 2018 at 9:38 am


nickicee

November 28, 2018 at 9:38 am

People can’t register on my site because they keep getting server timeout errors. I use a caching plugin and blocked all the ‘critical pages’ and they are still getting the error. How do I fix this?


Josh

  • Support Staff

November 28, 2018 at 9:50 am

Hi,

I took a quick look at your site and it looks like there are at least 2 caching plugins activated. There really should only be 1, having more than 1 could be a real resource drain on the web server, and possibly cause time out errors. You could check with your host to see which caching plugin they recommend, and just go with that one. Your host might also be able to check to see exactly what is causing the server to time out.


nickicee

November 28, 2018 at 9:55 am

okay thank you so much.

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Updated by  nickicee 2 months, 2 weeks ago ago

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