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emarienborg
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January 20, 2015 at 5:13 am
Hi!
I’m trying to setup payment for events, but am having some problems.
In the event editor, I enter the price of 10 NOK. Screenshot:
http://www.dropbox.com/s/jdb2ls6akeqqgei/Screenshot%202015-01-20%2013.07.46.png?dl=0
On the first page of the event registration flow, the price is correctly output, as 10 NOK. Screenshot:
http://www.dropbox.com/s/0yt5vi1cc025xgi/Screenshot%202015-01-20%2013.07.21.png?dl=0
But when I continue to payment options, the price has somehow multiplied, and is listed as 1000 NOK. Screenshot:
http://www.dropbox.com/s/yev0bw0bum87lcx/Screenshot%202015-01-20%2013.07.38.png?dl=0
I guess this somehow has to do with the delimiter setup, but I’ve checked it and re-checked it and it seems to be in order. Also, I find it strange that it works on page one, but not on page two. Is there somehow a different logic in getting the delimiter between the two pages? Where can I start looking to try to fix this?
I’m on Event Espresso 4.5.0-beta.032.
Thanks for your help,
Eivind
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This topic was modified 9 years, 9 months ago by
 Tony. Reason: Moved to premium
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emarienborg
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January 20, 2015 at 6:39 am
I’ve checked the database, and the value stored there is 1000. So, no closer to solving the issue, but I guess that might be another clue.
The questions then become why the number stored in the database differs from the one I input in the Event editor, and why the ticket selector on the first page displays a different value than the one stored in the database.
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Lorenzo Orlando Caum
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January 28, 2015 at 6:23 am
Hi, are you using a price modifier option in the advanced area of the ticket option?
Have you also tried re-saving the event?
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Lorenzo
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Josh
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January 28, 2015 at 6:57 am
You could also try updating to the latest beta. 4.5.0-beta.032 was an earlier beta and many bugs have been fixed since then.
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emarienborg
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January 28, 2015 at 7:03 am
I’ll try that. In the prerelease window I only see beta for 4.6, where can I find the newer beta for 4.5?
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emarienborg
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January 28, 2015 at 7:05 am
I see I’ve forgotten to update this topic. I did manage to get one step closer to the error. The price is stored in two separate fields. The esp_ticket.TKT_price stores the wrong value, while esp_price.PRC_amount stores the right value.
I haven’t gotten around to tracking which part of the event saving process that stores into which of those fields, but you guys probably know, so hopefully that might get us a step closer.
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Lorenzo Orlando Caum
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January 28, 2015 at 10:12 am
Hi, we are moving directly to 4.6 from the 4.4.x platform.
Could you update to that version and let us know if this issue continues?
https://eventespresso.com/users/emarienborg/#ee4-pre-downloads
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Lorenzo
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emarienborg
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January 29, 2015 at 2:45 am
I’m updating to the 4.6 beta now, and I got some errors that might be related to my initial problem. They all read the same “Database table nyef_esp_currency existed when it shouldn’t, and probably contained erroneous data. You probably restored to a backup that didn’t remove old tables didn’t you? (…)”.
The mentioned tables are
– nyef_esp_currency
– nyef_esp_currency_payment_method
– nyef_esp_log
– nyef_esp_payment_method
I suppose this is due to the fact that I tried upgrading to the 4.6-alpha (thinking it was a beta), but then trying to downgrade again to 4.5-beta because the alpha had too many issues.
So, I understand that the error message is trying to explain what I need to do, but I don’t really understand it. Should I downgrade to 4.5-beta again? 4.6-alpha? Or just add the relevant lines to my wp-config and continue on with 4.6-beta?
Thanks for your help!
Eivind
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emarienborg
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January 29, 2015 at 5:24 am
The glitch seems to be gone now, in the 4.6-beta.144. I’ll keep testing, and let you know if something appears.
Would still like some input on my previous post in this thread, though 🙂
Eivind
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