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Serious Lag when sending email through plugin (2)

Posted: December 28, 2012 at 1:28 pm


LEB

December 28, 2012 at 1:28 pm

We use EE extensively. Some of our registrants state that they have not gotten our confirmation emails that we send. We ask them to check their SPAM folder.
Is there a way we can check to see if the message was actually sent and the date & time – where is that information kept?
Thanks

  • This topic was modified 4 years, 1 month ago by  Garth.


Jonathan Wilson

    •

December 28, 2012 at 8:25 pm

Hi Lawrence,

You can check the WP error log to see if there are errors pertaining to the emails. We recommend a service like Postmark to ensure email delivery. Although it is a paid product, it is relatively inexpensive.

The support post ‘Serious Lag when sending email through plugin (2)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Jonathan Wilson 11 years, 3 months ago ago

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