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Dominic Jerams
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February 19, 2014 at 7:17 am
I’m really struggling setting this up in my event. I’ve added a question group which is the invoicing information. However on confirmation emails and on the excel spreadsheet this ends up getting jumbled up with the attendee information. Is there a way to make it clear on the confirmation email and on the excel spreadsheet which is information refers to the person receiving the invoice and which information refers to the attendee.
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Tony
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February 19, 2014 at 7:41 am
Hi Dominic,
I’m not sure I follow exactly what is happening.
Can you link to an event we can register onto to see whats happening please?
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Dominic Jerams
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February 19, 2014 at 7:44 am
http://ieec.co.uk/event-registration
To sum up I want the invoicing information and delegate information to be made clear when they are displayed on the administrator’s confirmation email and on the excel spreadsheet.
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Tony
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February 19, 2014 at 7:57 am
Thank you.
I will need to investigate further into ordering custom questions but will get back you.
Something I noticed when running a test registration just now, your thank-you page has either been changed, is set to private or has been trashed.
http://ieec.co.uk/thank-you
This is a required page for Event Espresso (well actually the shortcode contained within the page is) so that page must be publish publicly and should be set within Event Espresso -> General Settings. Page Settings. (The thank-you page or the page containing ‘[ESPRESSO_PAYMENTS]’ if you have changed it should be selected within the ‘Auto Return URL (Thank You and Return Payment page)’ dropdown) in order for EE to function correctly.
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Dominic Jerams
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February 19, 2014 at 8:01 am
Thanks for getting back to me, I forgot to set the ‘Thank You’ and ‘Transactions’ pages to public before sending you the link as I’m currently testing EE in private before I allow public registrations.
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Sidney Harrell
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February 20, 2014 at 11:34 am
If you have custom questions that you would like to arrange in the export in a specific order, you can check out a similar customization I did for a customer here. If you need us to do the rearranging for you we would be happy to with the purchase of a support token.
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