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Separate Confirmation Emails for Checks versus Credit Cards

Posted: July 14, 2014 at 11:40 am


expfarm

July 14, 2014 at 11:40 am

We are accepting Checks / Purchase Orders on an event we are setting up, in addition to accepting Credit Cards.

We have General Settings configured to send confirmations once the status is “Complete”, but with checks the status is not set to “Complete” unless we do so manually.

We’d like the registrants to receive an email notifying them of event details if they have elected to pay via Check. But this email should be different than the one for those paying by Credit Card.

How can we set this up?

Thanks!


Lorenzo Orlando Caum

  • Support Staff

July 14, 2014 at 2:11 pm

Hi Brandon,

In EE3, a single confirmation email is available.

In Event Espresso 4, you can create different email notifications per event but this does not account for different payment gateways.


Lorenzo


expfarm

July 14, 2014 at 2:19 pm

Any idea on when this functionality will be included? Offline payments have a different payment flow, with different steps. Purchase Orders in particular require more information and thusly should contain a different customized confirmation email.

Thanks for the feedback.


Lorenzo Orlando Caum

  • Support Staff

July 14, 2014 at 2:23 pm

Thats not currently a feature request but I’ll prepare one for the development team.


Lorenzo


expfarm

July 14, 2014 at 2:28 pm

Purchase Orders are common amongst universities and the non-profit sector. Being able to set a custom confirmation email by payment type and event would be pretty awesome.

Thanks for helping.

Brandon Pierce

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