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Sending reminder email to paid attendee

Posted: July 18, 2012 at 2:14 pm


Ted Karlsalr

July 18, 2012 at 2:14 pm

When I tried to send the reminder email to attendees who paid and I wanted to remind them to come to workshop, the software sends the email to all persons even the one who didn’t pay nor completed the registration. What should I do to send the workshop reminder email to only paid attendee?
Ted


Josh

  • Support Staff

July 18, 2012 at 4:39 pm

The reminder newsletter feature sends out to all registrants whether they have paid or not. At this time, there isn’t a feature that filters these into two groups.


Ted Karlsalr

July 18, 2012 at 4:45 pm

is there a way to workaround it?


Josh

  • Support Staff

July 18, 2012 at 5:36 pm

You could send out the reminders individually, (there’s a little envelope icon in the attendee overview). That would take a fair amount of time if there were a lot of attendees.

Another option would be to use the mailchimp add-on and set up a mailing list for each event. The mailchimp add-on sends an opt-in when someone registers, so the list would need to be checked against the attendee list to make sure everyone who opted-in had also paid. The upside to using Mailchimp is it has a really nice interface for managing mailing lists.

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