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Sending payment reminders to all people in group booking

Posted: February 1, 2014 at 10:36 am

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Nick Putman

February 1, 2014 at 10:36 am

I’m wondering if the default behaviour for sending out payment reminders using the ‘Invoice/Payment Reminder’ feature on the admin payment page for attendees is that a reminder email will go to all attendees in a group booking if I send an email from the primary attendee payment page?

Thanks,

Nick


Tony

  • Support Staff

February 3, 2014 at 4:11 pm

Hi Nick,

By default the payment reminder will go out to the Primary Attendee only.

When you click on the ‘View/Edit Payment’ link on additional attendees you are taken to the Primary attendee, so they will always be sent the payment reminder.

Hope that helps.


Nick Putman

February 9, 2014 at 1:20 am

Thanks. Is there a way of sending a reminder to all attendees in a group booking then?


Tony

  • Support Staff

February 10, 2014 at 5:14 am

Not without modifying core Event Espresso files.

Event Espresso considers the primary attendee to be responsible for payments for the group and as such only pulls their details when sending the invoice.

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