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SCBC
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July 6, 2023 at 11:54 am
I would like to find a way to use Messages/email a person who registers and/or pays for others. We have teachers and admin assistants gain access to our WP/EE site with a username, complete and pay for registrations and their contact info is not contained in Primary Registrant or Additional Registrant. Their contact info is captured in later questions. How can I use Messages to send a confirmation email to them the moment they finalize registrations. Is this a shortcode situation? Is this a custom programmer situation?
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Tony
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July 7, 2023 at 4:37 am
Hi there,
The answer to this depends very much on the specific of what this mean:
Their contact info is captured in later questions.
How do you capture their info if its not within the Primary or Additional registrant info?
Is there an event I can register onto to view the setup?
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SCBC
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July 7, 2023 at 11:49 am
Here is the shortlink. https://skillscanada.bc.ca/?p=17539
The question “Teacher/Instructor Contact Information” is an example of an email address I would like to use Messages to send a Registration Confirmation or Payment Received Template to.
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Tony
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July 12, 2023 at 5:16 pm
Hi there,
You should be able to do this using a shortcode.
Your registration question mentioned above is set up on every registration so the way I would do this is using the [RECIPIENT_ANSWER_*] shortcode.
You pass the ‘Question Text’ of whatever the registration question is to that shortcode after the *, so yours would be:
[RECIPIENT_ANSWER_*Teacher/Instructor Contact Information]
You can add that to the CC field of the emails your want to send over.
For example for Registration Approved:
Event Espresso -> Messages -> Default Message Templates -> Registration Approve -> Registrant
Like so: https://monosnap.com/file/XGTWfGjusSABzgqWRXZhICB8Jwm5dx
Save and test a registration, inputting an email address you want to CC into that field, does it work how you are requesting?
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SCBC
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August 18, 2023 at 12:42 pm
This is re-opening of a support post. https://eventespresso.com/topic/sending-an-email-to-someone-who-is-not-a-registrant/
I have screenshot of my unsuccessful test email. How can I attach it?
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Tony
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August 18, 2023 at 12:58 pm
I’ve re-opened and merged your threads.
For screenshot you need to host the image and post a link here.
Some examples:
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
Or email them to support[at]eventespresso.com
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