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Sending a custom message issues

Posted: December 8, 2016 at 7:23 pm

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angela le grand

December 8, 2016 at 7:23 pm

I have followed the directions on creating a custom message (https://eventespresso.com/wiki/how-to-create-a-custom-message-template/)however, once I type in the information I need to be sent to the registrants, it cuts the message off. How do I stop this? When I sent the test email, NOTHING I typed showed up in the email. Is there video showing how to do this? I am not a developer and need SIMPLE easy instructions. I am trying to set up an automatic email for people that register for my CPR classes. They need to complete the online portion prior to coming to the class. I would like the email sent to them once I approve the registration.


Josh

  • Support Staff

December 8, 2016 at 8:14 pm

Hi Angela,

May I ask where does the message get cut off? Can you post a screenshot of the message showing where it was cut off?


angela le grand

December 9, 2016 at 5:33 pm

Hi Josh! Thank you but I have it figured out now. I really appreciate you trying to help me with it!

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