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YIPENG ZHANG
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October 9, 2014 at 4:20 pm
hey,
I am using latest EE3. Just wondering that if it is possible that the ticket would be sent after the check/money order payment received and we changed in back-end (in the other word – from Pending to Completed).
Thanks
Yipeng
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Lorenzo Orlando Caum
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October 9, 2014 at 7:27 pm
Hi there Yipeng,
Within the Edit Attendee Payment Record screen, you’ll see something like this:
http://cl.ly/image/022w2I26151m
Create an email template that has the information that you would like to send to your members. Then when a payment has been received, you can send a message by selecting that template:
http://cl.ly/image/0g0N2N0z133Z
Here are the shortcodes that are available for use:
https://eventespresso.com/wiki/custom-email-tags/
Ticket URL is an option and that can be added.
—
Lorenzo
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YIPENG ZHANG
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October 9, 2014 at 10:48 pm
can this to be done automatically?
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Dean
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October 10, 2014 at 1:06 am
Hi,
When you change an attendees status from pending to completed there is an option at the bottom called Email notice. Changing this to Yes before updating the attendee will send out the payment received notification.
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YIPENG ZHANG
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October 10, 2014 at 11:00 am
yes i will send a payment received email to user but no ticket is sending out.
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YIPENG ZHANG
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October 10, 2014 at 11:00 am
Correction:
yes it will send a payment received email to user but no ticket is sending out.
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Lorenzo Orlando Caum
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October 10, 2014 at 11:16 am
You would need to send this out manually since you are manually updating the attendee record to add the payment. This is done on the same screen (Edit Attendee Payment Record).
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Lorenzo
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