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Send email to all attendees EE4

Posted: November 5, 2014 at 8:18 am

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cmccreery

November 5, 2014 at 8:18 am

I’m just wondering how you send an email to all attendees of a specific event?


Lorenzo Orlando Caum

  • Support Staff

November 5, 2014 at 8:37 am

Hi,

Ensure that you are on the current version of Event Espresso 4 (currently 4.4.4).

Then go to Event Espresso –> Events.

Now hover over the name of the event and click on Registrations. This will take you to a page that shows registrations for only this event.

There is a Send Batch Email button that appears at the end of the page. You can place a checkmark next to certain attendees or bulk select all. Then scroll down to the bottom of the page and click on the button.


Lorenzo


cmccreery

November 5, 2014 at 8:44 am

Thanks Lorenzo, but unfortunately that button is missing from the registrations page.


Lorenzo Orlando Caum

  • Support Staff

November 5, 2014 at 8:58 am

What version of Event Espresso are you using and did you land on the registrations page by following the steps that I shared?


Lorenzo


cmccreery

November 5, 2014 at 9:04 am

I just updated to 4.4.4 before I attempted it. I then went to Events, hovered over the title and clicked Registrations.

The only button I see at the bottom is “Registrations CSV Report”


Lorenzo Orlando Caum

  • Support Staff

November 5, 2014 at 10:32 am

Thanks for confirming. I think it may be off. Try:

WP-admin –> Event Espresso –> Messages –> Settings

Drag the Newsletter message type along with any others that you may need to the left box to enable them. Then go back to the registrations screen for this event and try again.


Lorenzo


cmccreery

November 5, 2014 at 10:35 am

Hey Lorenzo they were all enabled and the setting was set to ON. I remember having a similar issue before so I dragged them all to inactive and then dragged them all back to active and now the button is appearing again.

Thanks
Chris McCreery

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