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Senario for new set-up

Posted: July 21, 2015 at 9:00 am

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Ricardo Griffin

July 21, 2015 at 9:00 am

Hello,

I have the following requirement.

1 event/location
30 dates
1 ticket per date per user
when user has a ticket they can get no more for any date

What is the best set up in this case? Can all of this be done within the current settings of EE4?

I have gotten very close but the last parts are not obvious.

Many Thanks


Lorenzo Orlando Caum

  • Support Staff

July 21, 2015 at 11:05 am

Hi Ricardo, I have an idea on how you could set this up. However, they will be able to work around this by using a different email address.

When you are in the event editor, in the top right area you’ll see an option for maximum number of tickets per transaction. Set that to 1 and save changes.

Next go to each ticket option and click on the gear icon. Then set the maximum and minimum to 1 and then save changes to the event.


Lorenzo


Ricardo Griffin

July 21, 2015 at 12:44 pm

OK what I am not getting is do I have 1 event and use event datetimes for each of the 30 dates or do I create 1 event per date?

I tried the first one but when I buy one date all dates are sold out too?

Thanks


Ricardo Griffin

July 21, 2015 at 5:05 pm

Hello,

Please ignore my last message. I have the event, datetimes and tickets setup to suit my requirements.

However it is still the final part that I need to figure out. Basically the user can only ever get one ticket to this event. Having set up 1 ticket per order this did not do it the user can go back and order for another day etc.

Thanks


Lorenzo Orlando Caum

  • Support Staff

July 21, 2015 at 6:09 pm

Hi Ricardo, Event Espresso does not have an option to restrict additional purchases for the same event or purchases that occur via a different email address.


Lorenzo

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