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Selling free tickets?

Posted: June 10, 2016 at 2:03 am

Clear Light Centre

June 10, 2016 at 2:03 am

Hi again,

We are trying to sell free tickets for some events. However when we try to complete a free ticket transaction it breaks. Here is the free events URL. The error just says it cant do it.

How can we get EE to handle free tickets and simply record the persons details?


  • Support Staff

June 10, 2016 at 2:17 am

Hi there,

The ajax requesting running in the background to add your registration to the database is returning error 500 –

This usually happens when there is a fatal error being thrown on the request, can you check the servers error logs and see if there are any errors from EE shown?

You may need to enable WP_DEBUG first and rerun a registration to catch the error.

Clear Light Centre

June 12, 2016 at 3:47 am

This problem seems to have fixed itself while I was fixing another problem. By changing the PHP version in Cpanel it solved this problem. Not sure what was wrong there, but it fixed this problem and all the others i was having :).

Thanks for your help 🙂

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Status: closed

Updated by  Clear Light Centre 4 years, 3 months ago ago

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