Support

Home Forums Event Espresso Premium Self-generated events disappearing

Self-generated events disappearing

Posted: April 6, 2017 at 7:19 am


TagestourenFranken

April 6, 2017 at 7:19 am

hi,

I’ve the problem that self-generated events – which means events, that are generated without automatic duplication, but afterwards as single entries – keep disappearing. I generate them and some days after, they’re gone.

Do you know that issue?
Please, would you tell me how to solve it?

Thanks a lot.


Josh

  • Support Staff

April 6, 2017 at 11:50 am

Hi there,

Are the events disappearing from the front-end of the website, the back-end of the website or both? Are you using Event Espresso 3 or 4? If you’re using Event Espresso 3, are the not appearing events passed their end date? If so, it’s important to know that after an event has happened its status changes. Due to popular demand Event Espresso 3 does not by default display events that are done.

You can view the past events by changing the status filter. Here’s a screenshot that outlines the select box and button that makes that happen.


TagestourenFranken

April 7, 2017 at 11:46 am

Hi and thanks for getting back to me.

I use EE3. The events disappear on both sides: front- and backend.
The events are not done.


Tony

  • Support Staff

April 7, 2017 at 11:54 am

I’ve the problem that self-generated events – which means events, that are generated without automatic duplication, but afterwards as single entries – keep disappearing.

Can you provide more details on this please?

For example are these events part of a ‘series’ previously created using the recurring events manager and are you adding additional events to that series (even if doing it manually)?

Or are they single, completely new events you are adding using the ‘Add new event’ button within the dashboard?


Josh

  • Support Staff

April 7, 2017 at 11:57 am

Did you try the status filter and set it to show all events?

The support post ‘Self-generated events disappearing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso