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select a datetime

Posted: March 10, 2017 at 4:59 pm

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Erica Lange

March 10, 2017 at 4:59 pm

I have seen this in the forum but the others are closed and didn’t include a solution. the following appears at the end of our ticket selector in red text “Please select datetime”

WordPress Version: 4.7
PHP Version: 5.4.28
MySQL Version: 5.5.54
Event Espresso Version: 4.9.33.p
WordPress Address (URL): http://www.azbuilders.org
Site address (URL): http://www.azbuilders.org


Josh

  • Support Staff

March 10, 2017 at 5:51 pm

Hi Dana,

Your solution will be to install and activate this plugin:

https://wordpress.org/plugins/busted/

Your site is serving an old version of the JavaScript for the ticket selector. You can see the difference by following these two URLs:

http://www.azbuilders.org/wp-content/plugins/event-espresso-core-reg/modules/ticket_selector/assets/ticket_selector.js?ver=4.7

http://www.azbuilders.org/wp-content/plugins/event-espresso-core-reg/modules/ticket_selector/assets/ticket_selector.js?ver=4.7.3


Erica Lange

March 10, 2017 at 9:58 pm

Thank you for the suggestion but this did not resolve the issue


Erica Lange

March 10, 2017 at 10:00 pm

Thank you for the suggestion, I install the plugin and cleared my cache, however this did not resolve the issue


Tony

  • Support Staff

March 13, 2017 at 4:02 am

Hi Dana,

Is this happening on a specific event?

I went through multiple events on your site and didn’t see any issues with the ticket selector.

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