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Joshua
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June 30, 2014 at 9:20 am
Hi, I’ve setup EE with the RealAuth payment gateway and told them to use the “Thank You” page (which contains the [ESPRESSO_PAYMENTS] shortcode) as outlined in . This seems to complete transactions but RealEx iframes the response page instead of redirecting.
I then came accross which suggests that the response page should be the page that contains the [ESPRESSO_TXN_SHORTCODE], by default I see no page with this in it. I do however have the “Transactions” page with the shortcode [ESPRESSO_TXN_PAGE] in it.
Could somebody please tell me which is the correct response page and if the iframing of the response page is the correct behaviour for RealAuth/RealEx. I could create a blank template if this is the case but it doesn’t seem to be the correct behaviour to me. It also would complicated things if I used multiple gateways.
Regards,
James
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Joshua
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June 30, 2014 at 9:22 am
I’m not quite sure what happend to my links, I meant to reference the following posts.
https://eventespresso.com/topic/realauth-response-page/#post-22996
https://eventespresso.com/topic/problem-connecting-back-to-the-merchants-web-site/#post-32572
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Lorenzo Orlando Caum
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June 30, 2014 at 10:56 am
Hi,
Did you set up both URLs: https://eventespresso.com/topic/problem-connecting-back-to-the-merchants-web-site/#post-32572
If you are using the default WordPress pages for Event Espresso, then you can see the pages that are select in WP-admin –> Event Espresso –> General Settings –> Page Settings:
http://cl.ly/image/241E2Z1d2A1K
[ESPRESSO_EVENTS] is usually example.com/event-registration/
[ESPRESSO_TXN_PAGE] is usually example.com/transactions/
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Lorenzo
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Joshua
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July 1, 2014 at 2:27 am
Hi Lorenzo,
Thanks for the reply.
I’m aware which pages have which shortcodes in them, I was just seeking clarification on which page was the correct one to use for the response as those two posts I linked too gave conflicting views from support staff.
I was alos just wanting to confirm if the response page being iframed by RealEx was the correct behaviour.
At the moment I’m using ‘/thank-you’ so I’ll give it a go using the ‘/transactions’ page as you mention here.
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Lorenzo Orlando Caum
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July 1, 2014 at 10:05 am
Thanks. The transaction page shortcode has changed so that may have contributed to the confusion.
Please let us know if it begins to work for you.
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Lorenzo
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