Support

Home Forums Event Espresso Premium Security Error Message

Security Error Message

Posted: March 4, 2014 at 12:14 pm


Andrew Randazzo

March 4, 2014 at 12:14 pm

I have some people complaining that they can’t register for my class because when they try to submit their information, they get this message “Sorry, there was a security error and your registration was not saved.” What’s going on? I don’t want to give you an easy out, but could it have anything to do with my SSL certificate?

http://primemedicaltraining.com


Andrew Randazzo

March 4, 2014 at 12:15 pm

I have version 3.1.36.4.P and latest wordpress update.


Tony

  • Support Staff

March 4, 2014 at 1:20 pm

Hi Andrew,

It looks like you are using WP Super Cache and are caching Event Espresso pages http://take.ms/CsbRm (Notice the date that pages was cached)

You will need to add all Event Espresso pages (visible within Event Espresso -> General Settings) to the do not cache list.

By default these pages are ‘event-registration’, ‘thank-you’ and ‘transactions’

If you go to Settings -> WP Super Cache -> Advanced. Then input those pages within the do not cache strings. Heres an example of mine – http://take.ms/jQpxi

Then save the strings and purge the cache.

Once that has been done retest a registration.


Andrew Randazzo

March 4, 2014 at 3:40 pm

Thank you. That did the trick.

The support post ‘Security Error Message’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso