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Hayato Mitsuishi
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August 18, 2014 at 5:15 am
Hi I just bought the Seating Chart Plug-in. However, I was aware that it was not compatible with the Multiple Registration Plug-in. However, when I integrated into an event it does not allow Group registration (Additional Attendees)?
Further, it seems I can’t have an Early Bird Discount with it as it did not work..? So instead I thought well at least I can have promotion codes. However, it says that the code was inputted. However, when I go to checkout it is charging me without the Discount being applied?
I really appreciate your help!
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Hayato Mitsuishi
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August 18, 2014 at 5:20 am
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Versions
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Event Espresso version: 3.1.35.2.P
WordPress version: WP 3.8.4
Installed plugins: Gravity Forms by rocketgenius version 1.8.3, Advanced Custom Fields: Repeater Field by Elliot Condon version 1.1.1, Advanced Custom Fields by Elliot Condon version 4.3.8, Better WP Security by iThemes version 3.6, Custom Post Templates by Simon Wheatley version 1.5, Custom Post Type UI by WebDevStudios.com version 0.8.3, Easy Columns by Pat Friedl version v2.1.3, Event Espresso - Calendar by Event Espresso version 2.2.4.p, Event Espresso - Custom Template Display by Event Espresso version 1.0, Event Espresso - Social Coupons by Seth Shoultes version 1.5.4.p, Event Espresso - MailChimp Integration by version 1.2, Event Espresso Requirements Check by Event Espresso version 0.9, Event Espresso - Seating Chart by Event Espresso version 1.2.1-alpha, Event Espresso - Ticketing by Event Espresso version 2.1.p, Event Espresso by Event Espresso version 3.1.35.2.P, Gravity Forms + Stripe by gravity+ version 1.8.1, Gravity Forms PayPal Add-On by rocketgenius version 1.7, MailChimp by MailChimp and Crowd Favorite version 1.4.1, Misamee Gravity Forms Themes by Misamee version 1.3.1, Post Tags and Categories for Pages by curtismchale version 1.3, Post Types Order by Nsp Code version 1.7.4, prettyPhoto Media by binaryhideout version 1.4, Quick Page/Post Redirect Plugin by Don Fischer version 5.0.6, SeedProd Coming Soon Pro by SeedProd version 3.10.2, WordPress Twitter Bootstrap CSS by iControlWP version 3.2.0-1, WP Content Slideshow by Dennis Nissle, IWEBIX version 2.3, wpMandrill by Mandrill version 1.33
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Settings
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Home URL: http://www.laeigafest.com
Site URL: http://www.laeigafest.com
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Registration Pages
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Event Page: #3156 - http://www.laeigafest.com/y2014/event-registration/payment-options/
Payment/Thank You Page: #3159 - http://www.laeigafest.com/y2014/event-registration/confirmation/
Transaction Notification Page: #3164 - http://www.laeigafest.com/y2014/event-registration/payment-processing/
Cancel Return Page: #3162 - http://www.laeigafest.com/y2014/event-registration/cancellation/
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Server Environment
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PHP Version: 5.3.27
Server Software: Apache
WP Max Upload Size: 7MB
Server upload_max_filesize: 7MB
Server post_max_size: 7MB
WP Memory Limit: 256MB
WP Debug Mode: No
Espresso Logging: Log directory is writable.
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PHP Sessions
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Session save path: /tmp is writable.
Session name: PHPSESSID
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Remote Posting/IPN
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fsockopen/cURL:
Your server has fsockopen and cURL enabled.
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Josh
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August 18, 2014 at 6:56 pm
Hi Hayato,
I can help you get the additional attendees part working. In your event editor, please be sure to set Allow Group Registrations to Yes, Max Group Registrations to a number more than 1, and Additional Attendee Registration info to Full registration information.
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Hayato Mitsuishi
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August 18, 2014 at 7:30 pm
I did however this is all I get. Here is the link to the Demo Event I’m doing a test run on: http://www.laeigafest.com/y2014/event-registration/payment-options/?ee=28
Further, do You know why the Early Bird Discount is not working nor the promo codes with the Seating Chart?
I really appreciate Your help as at this point I am lost.
Thank You!
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Josh
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August 18, 2014 at 7:51 pm
Hi Hayato,
I checked the page you linked to and it’s indicating that the registration_page_display.php and registration_page.php templates have been modified and copied over to /wp-content/uploads/espresso/templates. Can you try again with fresh copies of these files?
The Early Bird Discount feature is not supported with the Seating Chart add-on. The Promo codes feature isn’t supported with events where the Seating Chart is used either, but I can look into whether there is a modification that can be made to allow Promo codes apply to tickets where the seating chart is active.
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Hayato Mitsuishi
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August 18, 2014 at 8:21 pm
I apologize what do You mean by fresh copies?
And I would Greatly appreciate it if their was modification you could provide me with. It would truly help me a lot!
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Josh
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August 19, 2014 at 8:10 am
Hi Hayato,
You can download a fresh copy of the Event Espresso 3 plugin from your account page. Please note that there are template files that were copied over to /wp-content/uploads/espresso/templates are overriding the default templates on your site. If those copies were modified, this may be why the Multi-attendees function is not working.
If the core Event Espresso plugin files were not modified, you can temporarily disable the modified templates by renaming the /wp-content/uploads/espresso/templates folder to /wp-content/uploads/espresso/templates-off
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Hayato Mitsuishi
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August 19, 2014 at 2:52 pm
Thank You Josh! I just turned it off as you suggested and it is working now so I’m going compare them and see what modifications were made and why.
Further,I really need and would like for the Social coupons to work. As you mentioned is there any way I could integrate Discount codes? Any suggestion at this point would be very helpful.
Once Again Thank You!
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Josh
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August 20, 2014 at 9:34 am
Hi Hayato,
Sidney outlined a code change that you can try in another thread:
https://eventespresso.com/topic/single-discount-with-the-seating-chart/#post-62795
Please note that this modification is not supported.
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