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Seating Chart Loads Slow

Posted: September 8, 2014 at 8:13 pm


Dovid Altein

September 8, 2014 at 8:13 pm

Hi there, any ideas on how to speed up the seating chart loading time? It take 8+ seconds on my pc with fast internet connection – 25mb down. People have been complaining that it takes more than 20 seconds to load.

Also, is there a way to add a ‘loading’ gif until the chart loads?
see https://events2.creativesls.com/

Thanks


Tony

  • Support Staff

September 9, 2014 at 3:31 am

It looks like you have added a Loading gif already.

The content of the seating chart is about 1MB and for me consistently takes under 4 seconds to load – http://take.ms/9uzlo

The speed at which it will load will also depend on the Server load as opposed to internet connection speed (although it will play a small factor)

The users that are complaining of 20+ seconds may be registering at peak times or times when many users are on the site/server if this is shared hosting.

What hosting are you using for this?


Dovid Altein

September 9, 2014 at 6:12 am

Yes, I got the loading gif to work.

I am using hostgator.


Josh

  • Support Staff

September 9, 2014 at 7:46 am

Hi Dovid,

Is that a shared Host Gator account (~$5-$10 per month) or a Host Gator VPS account?


Dovid Altein

September 9, 2014 at 7:48 am

shared hosting


Josh

  • Support Staff

September 9, 2014 at 7:49 am

Moving to a VPS will make things faster for you.

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Support forum for the Seating Chart add-on for EE3.
This product has been discontinued and is no longer under development.

Status: closed

Updated by  Josh 4 years, 11 months ago ago

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