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Seat Charting Question

Posted: December 9, 2013 at 2:59 am


Debbie B

December 9, 2013 at 2:59 am

I have a website that is designed for Obstacle racing. We have people signing up to register for a race, currently there are wave times that people can select when registering (eg start time of 9am, 9:10am, etc) At the moment we have problems with people trying to register in times that are already booked out.

Would the Seat Charting add-on be a good solution that would allow people to reserve their spot in a wave? and then show them when a wave is booked out?

  • This topic was modified 10 years, 5 months ago by  Debbie B.


Tony

  • Support Staff

December 9, 2013 at 3:49 am

Hi Debbie,

The seating chart is a possible solution, but in my opinion over complicates things.

Quick question do you allow group registrations or just single?


Debbie B

December 9, 2013 at 4:26 am

Hi Tony,

Thanks for the quick response. We do allow group registrations as well as individual ones.


Tony

  • Support Staff

December 9, 2013 at 7:11 am

There is actually an experimental option to set registration limits on time slots. (Event Espresso -> General Settings. ‘Use registration limits on time slots?’)

So if you have 5 time slots, each allowing 10 attendees, you set the total attendees to 50 and then each time slot to have a Qty of 10.

Unfortunately this doesn’t work well with Group registrations as a group registration is classed as one, meaning if someone books 10 people on a time slot in a group registration, the limit drops by 1 rather than 10.

The seating chart needs each attendee to manually select a ‘seat’ meaning 10 attendees = 10 individual seat selections.

The only other work around I can think of currently would be to create individual events for each time slot, allowing you to control the attendee limits for each.

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