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Erica Lange
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December 12, 2017 at 10:52 am
Currently the searching of registrations is not producing the correct results in the wp dashboard.
The search query returns incorrect data, none of the top results are relevant to the search string/registrant name.
We’re on Bluehost and our hosting service is WP Standard Hosting
Can you please let us know what can be done to fix this issue?
Thanks
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Josh
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December 12, 2017 at 11:18 am
Hi Erica,
We received your request for priority support. The Registration search query actually queries other data in addition to the registrant name. It also queries and returns results based on the related event and ticket data. I can add a filter to put limits on that query, would you prefer that it not query for any event related data?
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Josh
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December 12, 2017 at 12:04 pm
I went ahead and added a plugin that adds a custom filter that removes most of the event related data from the search query. Can you try that search again and let me know if the filter works more now like how you’re expecting?
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Erica Lange
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December 12, 2017 at 2:10 pm
Thank you, that’s exactly what we were looking for.
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