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Scanning Tickets

Posted: July 22, 2016 at 6:56 pm


westonemanor

July 22, 2016 at 6:56 pm

Hi,

Is there a way to only allow approved/paid tickets when scanning?

Thanks


Josh

  • Support Staff

    •

July 25, 2016 at 9:12 am

Hi there,

Last time I checked that’s what the ticket scanner does.


westonemanor

July 27, 2016 at 10:21 am

Hi,

No it allows check-in of tickets that are not paid/incomplete.


Josh

  • Support Staff

    •

July 27, 2016 at 10:30 am

Do those registrations have an Approved status, even though they haven’t paid?


westonemanor

July 27, 2016 at 12:09 pm

Hi,

Sorry it seems to be fine now – it was allowing tickets that were manually added through the backend although there wasn’t any payment.

Also, is there a way to track down which WP user added payment details manually?

Thanks


Tony

  • Support Staff

    •

July 28, 2016 at 4:34 am

Also, is there a way to track down which WP user added payment details manually?

Not currently.

EE assigns the payment to the transaction but does not store any user information along with that payment.

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Updated by  Tony 7 years, 9 months ago ago

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